Enhancing team morale and dynamics through a process
of external facilitation running over several weeks,
involving one to one diagnostic interviews, identification
and clustering of issues, individual and team feedback
about what to do more of / less of / start and stop
doing. Sensitivity, constructive confrontation and
diplomacy skills are essential.
The outcomes achieved have ranged from the exchange
of extremely frank and sensitive feedback issues to
remarkable changes in leadership behaviour to the
trouble-free resignation of underperforming staff
members.